Scam library · United Kingdom · Updated 20 October 2026
Fake Google listing calls: what they say, how to spot it, what to do
This is a short route to our existing UK guide. Use that guide for the full Google-call checks and a routine for whoever answers your work phone.
What they say
Illustrative examples, written in our own words:
- Your business listing will be removed unless you pay today.
- Press a button to verify the business, then give us the account code.
- A one-off listing fee must be paid before customers can find you.
How to spot it
- The caller ties an urgent payment or account-access request to keeping the listing visible.
- An official-sounding introduction replaces a check through the business account you normally use.
What to do now
- End the call before paying or approving access.
- Read the full UK fake Google listing calls guide and check the Business Profile through your usual account.
If you already paid or shared details
Call your bank immediately on the number on your card. After hanging up, 159 reaches participating UK banks; coverage and charges vary. Secure the business account through the genuine service if you shared an access code.
PSR rules require UK banks and payment firms to refund most eligible authorised push payment scam losses from UK Faster Payments transfers made on or after 7 October 2024, up to £85,000 per claim. Exceptions apply; cards, cash, international and crypto payments are not automatically covered. Ask the bank about eligibility, any excess and deadlines.
Keep payment references. In England, Wales and Northern Ireland report to Report Fraud (formerly Action Fraud); in Scotland, Police Scotland on 101. Forward suspicious SMS texts to 7726 and emails to report@phishing.gov.uk.
Questions people ask
Where is the full Google-call checklist?
Use our existing UK fake Google listing calls guide for the detailed checks.
What should the person answering do first?
End the call before paying or sharing an account code, then check through the business account you normally use.